Voice Telecommunications Access Survey Results

The Rehabilitation Engineering Research Center on Telecommunications Access at Gallaudet University conducted a survey to learn about the experiences of adults who are hard of hearing, deaf or have hearing loss, in their use of voice telecommunications technology. Our goal was to better understand how such adults use current voice telecommunications technology, what barriers they face using it and what needs they have for improved accessibility.

This survey has been analyzed with support from the current Deaf/Hard of Hearing Technology RERC, and selected results have been made available to the Institute of Medicine’s Committee on Accessible and Affordable Hearing Health Care for Adults in December 2015. These results are now available for download on this site.

Achieving Hearing Aid Compatibility for 100% of Cell Phones: A work in progress

Ever since the Federal Communications Commission (FCC) partially modified the original exemption for wireless (cell) phones from hearing aid compatibility (HAC) requirements, consumer organizations for individuals with hearing loss have worked, through advocacy, toward the goal that all cell phones would become accessible to and usable by hearing device users. Over the last eight months, there has been both policy activity at the FCC and consensus building work between consumer organizations and the wireless industry that may achieve this goal. Continue reading “Achieving Hearing Aid Compatibility for 100% of Cell Phones: A work in progress”