The Rehabilitation Engineering Research Center (RERC) on Telecommunications Access at Gallaudet University conducted a survey to learn about the experiences of adults who are hard of hearing, deaf or have hearing loss, in their use of voice telecommunications technology. The goal was to better understand how such adults use current voice telecommunications technology, what barriers they face using it and what needs they have for improved accessibility.
This survey has been analyzed with support from the Deaf/Hard of Hearing Technology RERC, and selected results were made available to the Institute of Medicine’s Committee on Accessible and Affordable Hearing Health Care for Adults in December 2015.
View the survey results:
- Telecommunications Access Survey description (PDF)
- Telecommunications Access Survey results (PDF)