Voice Telecommunications Access Survey Results

The Rehabilitation Engineering Research Center on Telecommunications Access at Gallaudet University conducted a survey to learn about the experiences of adults who are hard of hearing, deaf or have hearing loss, in their use of voice telecommunications technology. Our goal was to better understand how such adults use current voice telecommunications technology, what barriers they face using it and what needs they have for improved accessibility.

This survey has been analyzed with support from the current Deaf/Hard of Hearing Technology RERC, and selected results have been made available to the Institute of Medicine’s Committee on Accessible and Affordable Hearing Health Care for Adults in December 2015. These results are now available for download on this site.